Ascension Edge Lead Service

PRIVACY POLICY

Effective Date: August 5, 2026

Ascension Edge Lead Service ("AscEdgeLeads," "we," "us," or "our"), operates ascedgeleads.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We provide appointment-generation and related business services to roofing contractors. This policy covers visitors to this website and the businesses we serve.

1. INFORMATION WE COLLECT

Information you give us. When you contact us, request a call, purchase an appointment package, or sign up for a trial, we collect your name, business name, email address, mobile and business phone numbers, service area, and any information you include in your message.

Information collected automatically. When you visit the site we collect standard technical data — IP address, browser type, device type, pages viewed, and referring page — through cookies and similar technologies.

Information from appointments we deliver. In the course of delivering preset appointments, we handle contact details of homeowners who have agreed to an inspection appointment. That information is provided to the contracting company the appointment was booked for, and is handled under the agreement between us and that company.

2. HOW WE USE YOUR INFORMATION

We use your information to:

- Respond to your enquiries and schedule discovery calls

- Deliver appointments, packages, and services you purchase

- Send service, billing, and account notifications

- Send appointment alerts and reminders to you and your sales team

- Provide customer support

- Improve our website and services

- Send marketing communications where you have consented

- Meet legal and regulatory obligations

3. SMS AND MOBILE INFORMATION

How we obtain your consent. We send text messages only to people who have given us express written consent to receive them. You may give consent by submitting a form on this website with the SMS consent box checked, by providing your number during a discovery call or demonstration, by texting us first, or by giving written permission to one of our representatives. We keep a record of when and how consent was given.

What we send. Depending on the consent you gave, messages may include appointment alerts and reminders, delivery notifications for appointment packages, scheduling and demonstration confirmations, responses to your questions, account and billing notices, and occasional promotional offers about our services.

Message frequency. Message frequency varies based on your activity with us. You will not receive more than one promotional message per day.

Costs. Message and data rates may apply. These are charged by your mobile carrier, not by us.

How to stop. Reply STOP to any message to be removed from all text communications. You will receive one confirmation message and then no further texts. Reply HELP for assistance, or contact us at [email protected] or 713-253-6512.

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages.

Mobile information sharing — our commitment. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service platforms and messaging providers, is permitted solely so that we can deliver the messages you asked for. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. HOW WE SHARE INFORMATION

We do not sell, trade, or rent your personal information.

We share information with service providers only as needed to operate our business — including our customer relationship platform, messaging and telephony providers, payment processors, and email delivery services. These providers are contractually restricted from using your information for their own purposes.

We may disclose information where required by law, to comply with legal process, or to protect our rights, safety, or property.

5. COOKIES

We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies. Some parts of the site may not function properly if you do.

6. DATA RETENTION

We keep your information for as long as needed to provide our services and to meet legal, tax, and accounting obligations. Consent records for text messaging are retained for as long as you remain subscribed and for a reasonable period afterwards to demonstrate compliance.

7. YOUR CHOICES

Text messages: reply STOP to any message.

Marketing email: use the unsubscribe link in any message.

Access, correction, or deletion: email [email protected] and we will respond within a reasonable period.

Deletion of your mobile number and consent record: email [email protected].

8. SECURITY

We use reasonable administrative, technical, and physical safeguards to protect information in our care. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. CHILDREN

Our services are directed to businesses. We do not knowingly collect information from anyone under 18.

10. CHANGES

We may update this policy. When we do, we will revise the effective date above. Material changes will be announced on this page.

11. CONTACT

Ascension Edge Lead Service

3430 Swensen, Pearland, Texas 77581

[email protected]

713-253-6512